You can ask us to close your detwer account at any time.
Close a business account
Email privacy@detwer.com from the address on your account with the subject “Close my account”. We may ask you to show that the account is yours first.
If your device was checked with the detwer app
The detwer diagnostics app for iPhone, iPad and Android has no account, so there is nothing to delete in it. Deleting the app removes everything it stored on the device.
The results of a check belong to the shop that ran it. To have them removed, ask that shop, or email privacy@detwer.com with the shop's name and roughly when the check took place.
What happens
We close the account. Nobody can sign in to it, and we keep its records as ourPrivacy Policy explains, so they are there again if it reopens. If you are a member of Staff, we remove your access only.
What we may keep
We may keep some records where the law requires or allows it, including for legal claims, tax, accounting and fraud prevention. Our Privacy Policy says what we keep and for how long.
Contact
privacy@detwer.com
Mendmyi Limited (trading as detwer), 20-22 Wenlock Road, London, England, N1 7GU.